HP LaserJet M1005 MFP - Control panel messages

The majority of the control-panel messages are intended to guide the user through typical operation. The control-panel messages indicate the status of the current operation, and include a page count on the second line of the display, if appropriate. When the device is receiving print data or scanning commands, control-panel messages indicate this status. In addition, alert messages, warning messages, and critical error messages indicate situations that might require some action.

Alert and warning messages

Alert and warning messages appear temporarily and might require the user to acknowledge the message by pressing Menu/Enter to resume or by pressing Cancel to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the device will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement.

Alert and warning message tables

Control panel message	Description	Recommended action
Device error Press [OK]	The device experienced an internal communication error.	This is a warning message only. Job output might be affected.
Jam in print paper path alternates with Open door and clear jam	The device has detected a jam in the paper path.	Clear the jam from the area indicated on the device control panel, and then follow the control panel instructions.
Page too complex Press [OK]	The device could not print the current page because of its complexity.	Press Menu/Enter to clear the message. Allow the device to finish the job, or press Cancel to cancel the job.
Printer jam clear paper path	The device has detected a jam in the input trays.	Clear the jam from the area indicated on the device control panel, and then follow the control panel instructions.
Settings cleared	The device has cleared job settings.	Re-enter any appropriate job settings.

Critical error messages

Critical error messages can indicate some kind of failure. Restarting the device might fix the problem. If a critical error persists, the device might require service.

Critical error message tables

Control panel message	Description	Recommended action
50.1 Fuser Error Turn off then on	The device has experienced an internal hardware error.	Turn off the power by using the power switch, and then wait at least 30 seconds. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Turn on the power and wait for the device to initialize. If the error persists, contact HP Customer Care.
50.2 Fuser Error Turn off then on	The device has experienced an internal hardware error.	Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care.
50.3 Fuser Error Turn off then on	The device has experienced an internal hardware error.	Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care.
50.8 Fuser Error Turn off then on	The device has experienced an internal hardware error.	Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care.
50.9 Fuser Error Turn off then on	The device has experienced an internal hardware error.	Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care.
52 Scanner Error Turn off then on	The device has experienced a scanner error.	Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care.
54.1C Error Turn off then on	The device has experienced an internal hardware error.	Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the device to initialize. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Use the power switch to turn the device on. If the error persists, contact HP Customer Care.
Engine comm. Error	The device has experienced an internal hardware error.	Turn off the power by using the power switch, and then wait at least 30 seconds. If a surge protector is being used, remove it. Plug the device directly into the wall socket. Turn on the power and wait for the device to initialize. If the error persists, contact HP Customer Care.

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