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Showing posts from August, 2023

HP LaserJet M1005 Multifunction Printer - Copies are cut off or incomplete when using an A4 size paper

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HP LaserJet M1005 Multifunction Printer - Copies are cut off or incomplete when using an A4 size paper Issue When copying an A4 size paper using the HP LaserJet Multifunction Printer (MFP), the output is cut off or incomplete. Figure : Copy output of the A4 size paper is cut off Solution Follow these steps to resolve the issue: Step one: Check if the firmware Datecode is 20141010 or later Step two: Configure the default paper size setting to A4 Step one: Check if the firmware Datecode is 20141010 or later To check if the Firmware Datecode of the HP LaserJet M1005 MFP is 20141010 or later, print a Configuration Page. To print

HP LaserJet M1005 MFP - Scan image quality problems and solutions

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HP LaserJet M1005 MFP - Scan image quality problems and solutions Solving scanned-image problems Use the table below to help solve problems with the quality of the scanned image. You can also try updating your printer software and firmware to the most recent version by visiting the HP product support page: www.hp.com/support/ljm1005. The following are a few simple steps you can take to improve scan quality. Use high-quality originals. Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear images. Adjust the software settings according to how you plan to use the scanned page. Problem Caus

HP LaserJet M1005 MFP - Solve Copy and Scan Problems

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HP LaserJet M1005 MFP - Solve Copy and Scan Problems COPY TOPICS COPY - Known ISSUES and SOLUTIONS HP LaserJet M1005 Multifunction Printer - Copies are cut off or incomplete when using an A4 size paper (7K) (ID: emr_na-c04675144) HP LaserJet M1005 MFP - Reducing or enlarging copies (9K) (ID: emr_na-c00765360) HP LaserJet M1005 MFP - Viewing copy settings (1K) (ID: emr_na-c00765368) COPY - Preventing problems The following are a few simple steps you can take to improve copy quality: Keep the scanner glass CLEAN . R

HP LaserJet M1005 - Unable to Print in Black and White from Microsoft PowerPoint 2010

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HP LaserJet M1005 - Unable to Print in Black and White from Microsoft PowerPoint 2010 Issue Not able to print in black and white from Microsoft PowerPoint (Microsoft Office 2010 version only). Solution The above issue has been identified by Microsoft and the following MS hotfix is available to resolve it. Click here to access the document "Description of the PowerPoint 2010 hotfix package (powerpoint-x-none.msp)". NOTE: If the above link does NOT work, the MS document can be found by searching the web for " MS ,  KB ,  2466273 "). Disclaimer NOTE: One or more of the links above will take you outside the Hewlett-Packard Web site, HP does not control and is not responsible for information outside of the HP Web site. https://support.hp.com/

HP LaserJet M1005 - Error messages on HP Smart when printer setup or printing on a wireless network due to router isolation feature

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HP LaserJet M1005 - Error messages on HP Smart when printer setup or printing on a wireless network due to router isolation feature Learn how to resolve error messages displayed on the HP Smart app or a device when printing or setting up a printer connected to a router on a wireless network. Issue A printer connected to a router with the AP isolation setting enabled might experience the following issues when attempting to complete the printer setup, or Wi-Fi setup. or print: After installing the printer software (HP Easy Start, for example), the Ethernet or wireless-connected printer set up is not detected or listed on the HP Smart app and an error message displays on the software. An error message displays on the HP Smart app when attempting a Wi-Fi connection between a device (mobil

HP LaserJet M1005 - 'Another program has control of the scanner' Message Displays

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HP LaserJet M1005 - 'Another program has control of the scanner' Message Displays This document is for HP All-in-One printers. When you try to scan, 'Another program has control of the scanner' or 'Another program has control of the HP device' displays on the computer and the scan fails. Windows Step 1: Download and run the HP Print and Scan Doctor Use the HP Print and Scan Doctor to fix the issue. Download and run HP Print and Scan Doctor   to automatically diagnose and resolve printer hardware and connection issues. If the issue persists, continue to the next step. Step 2: Stop the scanning processes, and then restart the printer and the computer Use Windows Task Manager to stop the scanning processes, and t

HP PCs and HP LaserJet M1005 - How to check Windows version?

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HP PCs and HP LaserJet M1005 - How to check Windows version? Determine which edition and version of the Windows operating system is on your computer. This information is necessary when installing other software or system updates from HP, such as service packs or BIOS updates. The Windows edition refers to the name of a major release of Windows. Windows 11 Windows 10 The Windows version refers to a type of an edition. .1 64-bit Service Pack 2 Find your Windows version and edition Follow the steps for your operating system to determine your Windows edition or version. Find your Windows 11 version and edition To find the version and edition of the Windows operating system on your computer, follow these instructions.

HP LaserJet M1005 MFP - Clearing jams

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HP LaserJet M1005 MFP - Clearing jams This section contains instructions for clearing jams from the device. Causes of jams Occasionally, paper or other print media can become jammed during a print job. Some causes include the following events: The input trays are loaded improperly or overfilled, or the media guides are not set properly. Media is added to or removed from an input tray during a print job or an input tray is removed from the device during a print job. The cartridge door is opened during a print job. Too many sheets have accumulated in the output area, or sheets are blocking the output area. The print media that is being used does not meet HP speci